Cadillac Super Cruise users are about to get a surprise: 3-year trial expiring

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Always read the fine print. That’s the lesson Cadillac Super Cruise users are about to learn.

First reported by Motor Trend on Monday, Cadillac’s Super Cruise hands-free driver assist system—a Level 2 system—comes with a three-year trial before requiring a subscription for continued use.

For the earliest adopters, that trial is about to end. Super Cruise was first offered on the 2018 Cadillac CT6 (it was standard on the Platinum trim and part of a $5,000 package on Premium Luxury models), with vehicles arriving in showrooms in September of 2017.

Cadillac spokesman Stefan Cross confirmed to Motor Authority the original trials are about to end and owners are being notified on 30 days before the three-year trial expires.

“Looking at the original disclosure and current disclosure, both say owners will need an active Super Cruise subscription and OnStar plan,” said Cross. And it was displayed on the window sticker under the Cadillac Owner Benefits section.

Super Cruise is more than the hardware embedded into the vehicle. “Super Cruise requires both OnStar and connectivity to operate,” Cross said. The mapping data and updates all require a connected service plan.

Cross said Cadillac won’t discuss Super Cruise renewal options or pricing until customers have been notified.

“At this point customers will have the option to renew to keep Super Cruise working properly or let it lapse,” Cross notes, with different pricing options for customers, including a standalone subscription option. “It won’t be a one-size fits all.”

Super Cruise received a large update in 2019 that allowed it to work on 200,000 miles of highway in the U.S. and Canada. The update added 70,000 miles of map data to the CT6 sedans that featured Super Cruise.

When the system arrives on the 2021 CT4 and CT5, along with the 2021 Escalade, it will gain the ability to change lanes with the tap of a turn-signal stalk.

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Saurabh Shukla

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